HomeSmiles, LLC (“HomeSmiles”, “us”, “we”, or “our”) operates https://homesmiles.com (the “Site”). This Privacy Policy was last modified on September, 2024.

This privacy policy page informs you of our policies regarding the collection, use, and disclosure of Personal Information we receive from users of the Site.

We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy. Use of our site is also governed by our Terms and Conditions.

Information Collection and Use

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your name, email address, location, and phone number (“Personal Information”). HomeSmiles, LLC may also collect information in conjunction with marketing and registration for programs and related services and perform follow-up with its clients. Other than in aggregated, derivative form, we do not share such information with anyone not associated with HomeSmiles, LLC. Personal information is kept confidential and used solely by us in accordance with this Policy.

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, and other statistics. Primarily, we use such information to provide you with HomeSmiles, LLC services available to you. We may use your IP Address to help diagnose problems with our server, and to administer our Site. Your IP Address may also be used to help identify you and to gather broad demographic information, some of which we may aggregate and share with our partners. We may use your name, email address, and mailing address to assist us in communicating with you.

Sharing Information

We will not sell, share, or rent personal information to others except in accordance with this Policy. We will share aggregated demographic information with our partners and advertisers. Such information is not linked to information that could identify any individual. We partner with third parties to provide specific services. When you sign up for services provided by a third party, we will disclose to the third party only the information that is necessary for them to provide these services. We may also use outside shipping companies to ship orders and a credit card processing company to bill members for goods and services. We will disclose to such third parties only the information that is necessary for them to provide these services.

Telephone Consumer Protection Act

Notwithstanding any current or prior election to opt in or opt out of receiving telemarketing calls or SMS messages (including text messages) from us, our agents, representatives, affiliates, or anyone calling on our behalf, you expressly consent to be contacted by us, our agents, representatives, affiliates, or anyone calling on our behalf for any and all purposes arising out of or relating to your project, at any telephone number, or physical or electronic address you provide or at which you may be reached. You agree we may contact you in any way, including SMS messages (including text messages), calls using prerecorded messages or artificial voice, and calls and messages delivered using an auto telephone dialing system or an automatic texting system. Automated messages may be played when the telephone is answered, whether by you or someone else. In the event that an agent or representative calls, they may also leave a message on your answering machine, voice mail, or send one via text. You consent to receive SMS messages (including text messages), calls and messages (including prerecorded and artificial voice and autodialed) from us, our agents, representatives, affiliates, or anyone calling on our behalf at the specific number(s) you have provided to us, or numbers we can reasonably associate with your account (through skip trace, caller ID capture, or other means), with information or questions about your project and/or account. Your cellular or mobile telephone provider will charge you according to the type of plan you carry. You also agree that we may contact you by email, using any email address you have provided to us or that you provide to us in the future. We may listen to and/or record phone calls between you and our representatives without notice to you as permitted by applicable law. For example, we listen to and record calls for quality monitoring purposes.

Cookies

Cookies are a standard technology used by commercial web services to store small amounts of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer’s hard drive. Cookies make your user experience more efficient and personalized.

Like many sites, we use “cookies” to collect information. Most browsers are set up to automatically accept cookies. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Security

The security of your Personal Information is very important to us. Any sensitive information you send us is protected through industry-standard encryption protocols, such as SSL. We also protect your information collected offline and restrict sharing this information only to our employees and those necessary to perform a specific task. While we do all that we reasonably can to protect your data, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. Always take precautions when sending sensitive and/or personal information over the Internet.

Links to Other Sites

Our Site may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We are not responsible for those sites and cannot control the use of information that you submit once you reach those sites, nor can we control the content of what is offered on those sites or links from those sites. We strongly advise you to review the Privacy Policy of every site you visit.

HomeSmiles, LLC has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

HomeSmiles, LLC may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Site. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

HomeSmiles, LLC
1526 Stafford Street Redwood City, CA 94063

888-764-5311

info@homesmiles.com